No surprise billing.
Current Premium access
SubTrack does not currently expose a paid Premium checkout in this release. Premium time available inside the app is earned through the reward system and therefore has no purchase price to refund.
If paid plans are introduced
Before a paid SubTrack plan becomes chargeable, the checkout should display the price, billing interval, renewal behavior and cancellation method. The applicable refund terms will be shown with that purchase flow and reflected on this page.
How eligible refunds are returned
If SubTrack enables paid purchases, eligible refunds for SubTrack purchases will be returned through the original payment method or payment channel where supported. If that channel cannot receive a refund, contact billing@nanoqt.app so we can arrange an applicable alternative. Refund requests will be reviewed under the terms displayed at purchase and applicable law.
Third-party subscriptions
SubTrack tracks subscriptions you have with other companies. Refunds or cancellations for Netflix, Google, software providers or any other tracked merchant must be requested from that merchant under its own terms. SubTrack cannot refund a charge made by another provider.
Donations
If optional donations are enabled later, a donation is voluntary and does not buy Premium unless the interface explicitly says otherwise before payment.
Billing help
For SubTrack billing, cancellation or refund questions, contact billing@nanoqt.app. General product support goes to support@nanoqt.app.